Privacy Policy

1. Information We May Collect

Depending on how you interact with Bhatani Products, we may collect information such as:

• Name, email address and telephone number
• Billing and shipping address
• Order and transaction information
• Products purchased
• Customer service communications
• Information submitted through website forms
• Marketing preferences
• IP address, browser and device information
• Website activity and interaction data
• Cookie and similar technology data

Payment information may be processed by third-party payment service providers. Bhatani Products does not necessarily receive or store your complete payment card details.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Provide order confirmations and updates
• Respond to customer questions and support requests
• Process returns or refunds where applicable
• Operate, maintain and improve our website
• Detect or prevent fraud, misuse or security incidents
• Maintain appropriate business and transaction records
• Understand how visitors interact with our website
• Provide marketing communications where permitted
• Meet legal, regulatory, tax, accounting or compliance obligations

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember preferences, understand website performance, improve the customer experience and support analytics or marketing activities.

Some cookies may be placed by third-party services used on our website. Where required, you may be provided with options to manage non-essential cookies.

4. Analytics and Advertising Technologies

We may use third-party analytics, advertising or measurement services to understand website traffic and how visitors interact with our website.

These services may collect browser information, device information, IP address, pages visited, approximate location derived from technical information, referring pages and website interactions.

5. Marketing Communications

If you choose to receive promotional communications from Bhatani Products, we may use your contact information to send product information, announcements, offers, educational content or other Bhatani communications.

You may unsubscribe from promotional emails through the unsubscribe option included in applicable marketing messages.

6. When Information May Be Shared

We do not sell personal information in the ordinary meaning of selling customer lists for money.

We may disclose information to service providers that help us operate our business, including providers involved in:

• Website hosting
• E-commerce functionality
• Payment processing
• Shipping and logistics
• Email delivery
• Analytics and advertising measurement
• Website security
• Customer support
• Professional, accounting or legal services

7. International Processing

Some service providers used by Bhatani Products may process or store information outside your province or outside Canada.

Information may therefore be subject to the laws of the jurisdiction where it is processed and may be accessible to authorities in accordance with applicable law.

8. Retention of Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected and to satisfy legitimate business, legal, accounting, tax, regulatory, dispute-resolution and security requirements.

9. Security

We use reasonable administrative, technical and organizational measures designed to protect personal information under our control.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

10. Your Privacy Choices and Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the ability to request access to or correction of certain personal information held about you.

You may also withdraw consent to certain uses of personal information, subject to legal or contractual restrictions and reasonable notice.

11. Children’s Privacy

Our website and products are not directed to children for the purpose of collecting personal information from them.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Bhatani Products is not responsible for the privacy, security, content or practices of third-party websites.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, website, services, technology or legal requirements. The updated version will be posted on this page with a revised “Last Updated” date.