Terms of Service

1. About Bhatani Products

This website is operated by Bhatani Products, a Canadian business.

Throughout these Terms, the words “Bhatani,” “Bhatani Products,” “we,” “us,” and “our” refer to Bhatani Products. “You” and “your” refer to visitors, customers and other users of the website.

2. Acceptance of These Terms

By accessing the website, browsing our products or completing a purchase, you agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, you should not use the website or purchase through it.

3. Eligibility & Lawful Use

You may use this website only for lawful purposes.

You must not use the website in any manner that could damage, disable, interfere with or compromise its operation, security or availability.

You are responsible for ensuring that your use of the website and any products you order is permitted under the laws applicable to you.

4. Product Information

We make reasonable efforts to present product descriptions, photographs, packaging details, sizes and other information accurately.

Product packaging, appearance, labels or other details may occasionally change without prior notice, including as a result of packaging updates, regulatory requirements or production changes.

Colours and appearance may also vary depending on your device, screen or display settings.

5. Product Availability

Products are offered subject to availability.

We may limit quantities, discontinue products or change product availability where reasonably necessary.

Adding an item to a shopping cart does not reserve that item or guarantee availability until the order has been successfully accepted.

6. Prices & Currency

Prices displayed on the website are shown in the currency indicated on the relevant page or during checkout.

Applicable taxes, shipping charges and any other charges payable to Bhatani Products will be disclosed as part of the checkout process where required.

International customers may also be responsible for duties, tariffs, customs charges, import taxes, brokerage fees and other destination-country charges as described in our Shipping Policy.

7. Promotions, Discounts & Offers

Promotions, discounts, coupon codes, bundles and special offers may be subject to additional terms, eligibility requirements, expiry dates, quantity limitations or geographic restrictions.

Unless otherwise stated, promotional offers cannot necessarily be combined.

We may correct an obvious promotional or pricing error where permitted by applicable law.

8. Placing an Order

When placing an order, you are responsible for providing complete and accurate information, including your name, billing details, shipping address and other information required to process the transaction.

Before completing your purchase, you should review your order carefully and correct any errors.

Submitting an order does not necessarily mean that the order has been finally accepted.

9. Order Acceptance

We reserve the right, where permitted by applicable law, to decline or cancel an order for legitimate reasons, including:

• Product unavailability
• Suspected fraud or unauthorized payment
• Incorrect pricing or product information caused by an obvious error
• Shipping restrictions
• Legal or regulatory restrictions
• Inability to verify information required to process the order

If payment has already been collected for an order that we cannot fulfil, the applicable amount will be refunded according to the payment method and circumstances involved.

10. Payment

You agree to provide valid and authorized payment information when completing a purchase.

Payment transactions may be processed by third-party payment providers. Their services may be subject to their own terms and privacy practices.

We may delay processing or shipment where payment has not been successfully authorized or completed.

11. Shipping & Delivery

Shipping, processing and estimated delivery times are described in our Shipping Policy.

Delivery estimates are not guarantees. Carrier delays, customs procedures, severe weather, transportation disruptions and other circumstances outside our reasonable control may affect delivery.

International duties, tariffs, taxes, customs charges, brokerage fees and other import-related charges are the responsibility of the customer or recipient unless expressly stated otherwise.

12. Returns & Refunds

Returns, refunds, damaged products, incorrect orders and other post-purchase matters are governed by our Return & Refund Policy, subject to applicable consumer protection laws.

Please review that policy before completing your purchase.

13. International Customers

Customers ordering from outside Canada are responsible for determining whether the products they purchase may legally be imported, received or used in their country or jurisdiction.

Bhatani Products cannot guarantee customs clearance or acceptance of a product by authorities in every country.

International orders may be affected by local import laws, customs procedures, duties, tariffs and taxes.

14. Website Content

Website content is provided for general informational purposes and to describe Bhatani Products and its products.

We make reasonable efforts to keep website information accurate and current, but information may occasionally contain typographical, technical or other errors.

We may update or correct website content where reasonably necessary.

15. Health & Product Information

Information provided on the Bhatani Products website is not intended to replace medical advice, diagnosis or treatment from a qualified healthcare professional.

Customers should read product labels, directions, cautions and risk information before use and seek professional advice where appropriate.

Additional information is provided in our Disclaimer.

16. Intellectual Property

Unless otherwise stated, website content including brand names, logos, photographs, graphics, product presentation, written content and website design is owned by or licensed to Bhatani Products and is protected by applicable intellectual property laws.

You may use the website for personal, non-commercial purposes. You may not reproduce, republish, distribute, modify, sell or commercially exploit protected website content without appropriate authorization.

17. Reviews, Comments & User Submissions

If you submit a review, comment, testimonial, photograph or other content to Bhatani Products, you are responsible for ensuring that the submission is lawful and does not infringe the rights of another person.

You must not knowingly submit false, misleading, defamatory, abusive, unlawful or infringing material.

Where permitted by law and applicable platform terms, you grant Bhatani Products permission to display and use voluntarily submitted content for legitimate business and promotional purposes.

18. Prohibited Activities

You must not use this website to:

• Commit or facilitate unlawful activity
• Attempt to gain unauthorized access to systems or accounts
• Introduce malicious software or harmful code
• Interfere with website security or functionality
• Collect information about other users without authorization
• Misrepresent your identity or payment authority
• Use website content in a manner that infringes intellectual property rights

19. Third-Party Services & Links

Our website may use or link to third-party services, including payment providers, shipping carriers, analytics services and other websites.

Bhatani Products does not control independent third-party websites or services and is not responsible for their content, availability, security or privacy practices.

20. Privacy

Personal information collected through the website is handled in accordance with our Privacy Policy and applicable privacy requirements.

Our Cookie Policy provides additional information about cookies and similar technologies used on the website.

21. Disclaimer of Warranties

To the extent permitted by applicable law, the website is provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay, technical error or security issue.

Nothing in these Terms excludes warranties, guarantees or rights that cannot lawfully be excluded under applicable consumer protection legislation.

22. Limitation of Liability

To the extent permitted by applicable law, Bhatani Products will not be responsible for indirect, incidental, special or consequential losses arising solely from use of the website where such liability may lawfully be limited.

Nothing in these Terms is intended to exclude or limit liability where doing so would be prohibited by law or to remove statutory consumer rights that cannot legally be waived.

23. Events Outside Our Reasonable Control

Bhatani Products will not be responsible for delays or failure to perform obligations where caused by circumstances outside our reasonable control, subject to applicable law.

Such circumstances may include severe weather, transportation disruption, carrier interruption, customs action, government restrictions, labour disruption, widespread technical failures or other extraordinary events.

24. Changes to These Terms

We may update these Terms from time to time to reflect changes to our website, business practices, products, services or legal requirements.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Changes will apply prospectively except where applicable law requires otherwise.

25. Governing Law

These Terms are governed by the applicable laws of Canada and the province in which Bhatani Products operates, subject to any mandatory consumer protection rights or jurisdictional rules that apply to you.

Nothing in these Terms is intended to prevent a consumer from exercising rights available under applicable law.

26. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.